I think the distinction between Pro and Consumer is a red herring in relation to software quality. Both groups want software that just works, reliably. I agree

I think the distinction between Pro and Consumer is a red herring in relation to software quality. Both groups want software that just works, reliably. I agree with you that Apple's Pro products are lacking, but I think they're lacking for different reasons to different people. I couldn't care less about my next MBP having a faster CPU. Others need that. I'd prefer software that works, no Touch Bar, FaceID, a fantastic keyboard, and much longer battery life. Or a surprise benefit from Apple--I shouldn't have to come up with what I want. Apple's design/r&d team should make me gawk at it. That's their job, and they're failing.