I agree with you here and think Microsoft Office does not make us les productive, for the reason you give. It would be nice if the OP actually did some measurem

I agree with you here and think Microsoft Office does not make us les productive, for the reason you give. It would be nice if the OP actually did some measurements to test his idea or at least the extent to which it is a factor. Maybe he linked to it and I missed it. At the same time, this could be an opportunity. Maybe there is some way tools and workflow could be designed to better allow experts to help. For example, the manager is driving power point and the presentation expert is virtually over his shoulder, waiting to help out where needed. And I am thinking of having a real person as the helper, along with any software assistance built into the program.