It's also frustrating when you change your password, the client accepts the change, logs you in, but silently truncates the password. After several weeks of no

It's also frustrating when you change your password, the client accepts the change, logs you in, but silently truncates the password. After several weeks of not being able to play my games unless I changed my password first, and receiving nothing like actual customer service from Valve, I've never given them another penny - or any other game dev/service using DRM. Once bitten.