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Are our Slack versions different? I use both desktop and browser depending on what machine I'm on at the time, and searching for text snippets or just keywords
by iamdave 9y ago
Are our Slack versions different? I use both desktop and browser depending on what machine I'm on at the time, and searching for text snippets or just keywords brings up a side panel with search results and messages in context of when they happened, along with a link that will let me scroll if I chose to the moment in time it happened.
The UX you describe is one I haven't seen in Slack since very early releases.
- matchbok 9y agoYeah, that's my problem. The tiny sidebar is not a great UX. The core problem, I think, is the lack of real threading options. Conversations never really start or end in a chat room, so even if you find the keyword you are looking for, find the start and end of that conversation is very difficult. Mainly because it's usually interspersed with tons of other chats in the channel. I guess you could make tons of channels, but that that bogs you down in having to check them all for stuff you actually care about. :/
- iamdave 9y agoI'm sorry if this sounds snarky but a lot of your criticisms of slack so far just don't seem rooted in anything resembling the recency of development within the platform. https://slackhq.com/threaded-messaging-comes-to-slack-417ffba054bd https://slackhq.com/threaded-messaging-comes-to-slack-417ffb... Threaded conversations have been supported for a full year now, you have the ability to specify and narrow your searches down to specific rooms by using "in:#general" or by conversation by using "in:@dave", but a plain search will search as best the application can public rooms, private rooms and private messages, and the application does a great job I think telling you exactly where the search results come from, when they happened along with a contextual view of the conversation that happened before and after the search results-giving you the precise context of what was talked about, and allow you to both jump back in time to the moment the keyword appears, and jump back to "Now" very easily. https://slackhq.com/next-level-searching-in-slack-1ce56aa8adee https://slackhq.com/next-level-searching-in-slack-1ce56aa8ad... Again, sorry if this sounds snarky, but I don't think your critiques are really lined up with how Slack has been developed in the last year. Many of your problems have been directly solved.
- matchbok 9y agoNobody uses threads, look at any public slack. They are too difficult and unfriendly to use. The entire idea of a "thread" is broken in the slack ecosystem if you can just post in the channel without starting a new one. It makes no sense. The fact at that slack has to blog about how to search proves my point, IMO. Gmail doesn't need a post about that. I'm talking about context, which is where search fails, because threads don't work. I can find keywords in slack just fine (which is all the blog post talks about, really). I can't find and save an entire conversation about something important. :/ I've tried slack and all the shortcuts. It fails as a business tool. Simple email and chatting produces more productivity.