Sounds like a placebo button: https://en.wikipedia.org/wiki/Placebo_button https://en.wikipedia.org/wiki/Placebo_button They add fake "close doors" buttons to

Sounds like a placebo button: https://en.wikipedia.org/wiki/Placebo_button https://en.wikipedia.org/wiki/Placebo_button They add fake "close doors" buttons to the elevators, that arent connected to anything, but make people feel they have agency and it makes waiting for doors to close less frustrating.