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Ya sometimes it really is the users that are stupid. There are just some things some people shouldn't use. That's just the way of the world. If someone has trou
by grawprog 9y ago
Ya sometimes it really is the users that are stupid. There are just some things some people shouldn't use. That's just the way of the world. If someone has trouble checking their email or doing basic computer tasks or even what should be simple life tasks, chances are they will struggle with a self checkout and no amount of good ux wil change that. Some people just can't or won't learn such things.
- pavel_lishin 9y agoOkay. And I get that your original comment was mostly in jest. But ... to what end, exactly? Fine; some people can't use self-checkout counters. But there are typically multiple counters, and nearly every one I've ever seen used operated on a British queue-based system instead of a line, so one person taking a long to check out shouldn't slow you down significantly. And I don't even think I agree with your premise, anyway. If Amazon can work out the kinks out of their magic-zero-checkout stores, then that's the best UX experience.
- grawprog 9y agoI think you're just upset cause you'd fail the test. It's cool most stores still have cashiers to assist you.
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