> it's healthcare, they are not going to worry about their conversion rates Monitoring conversion rates can be used to find out whether people are actually abl

> it's healthcare, they are not going to worry about their conversion rates Monitoring conversion rates can be used to find out whether people are actually able to use your web service. The goal of a “conversion” doesn't have to be a sale. But I agree that if you're going to do this sort of tracking, it definitely needs to be private. I hope there's a court case soon where the court rules that sending a whole load of business-sensitive data to Google, Microsoft and Apple actually does breach a non-disclosure agreement.