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Show HN: 99messages, a lightweight olark/intercom alternative

• EmielMols 9y ago
  Hey folks, this is a small (couple weeks) project spun out of another chat product we're building. The idea is that a lot of simpler "chat with us" use cases should not resort to intercom's complexity, and most other simple products really get it wrong by asking for name/email address first (rocket chat) or simply looking pretty ugly (olark). As a bonus, 99messages uses browser push notifications that work pretty decent in the non-iOS world. Thanks for trying it out. Let us know what you think, here or via chat at https://99ms.gs/99messages https://99ms.gs/99messages. Edit: wording
• chatmasta 9y ago
  Nice landing page and the chat looks good. Is this meant to be a paid business? I do not see a pricing page (I’m on mobile). Kudos for attacking a problem many people would consider “solved” or a “saturated market.” It’s never a bad idea to incrementally improve on existing products.
  • EmielMols 9y ago
    Currently it really is a (free) experiment, not a viable business. However, looking at the market for these products I could imagine a freemium model where we might charge for some extra features (chat app on phone, customization of chat widget). I strongly believe customers should experience the magic (wha! someone just started chatting with me and now has a nice, personal experience) first and freely. Distribution, as so often, is probably going to be the challenging part if we really want to turn this into a business. We should maybe focus on some kind of niche where such a product is currently not used or not used often. Ideas welcome :)
    • DigitalNomadFC 9y ago
      As far as a niche. Any stats on how many websites don't have chat?