I had the same experience with UHC when I was forced to switch to it for a job. Numerous surveys, even by third party companies, that eventually resulted in the

I had the same experience with UHC when I was forced to switch to it for a job. Numerous surveys, even by third party companies, that eventually resulted in them denying to pay for treatment when they really were my only provider. They kept claiming we had KP when we didn't, and claimed the claim had to go through KP first even though it was an in-network UHC provider, which is completely inapplicable to KP and would have no way to submit a claim to KP anyway. So even if we had KP and KP was primary UHC would have still had to pay, they just knew no one could successfully put the paperwork through to get them to pay.