Update I tinkered with it some more. it is a good idea, and a tasteful medium to do it in. However, the implementation is half-assed. And - I don't doubt that

Update I tinkered with it some more. it is a good idea, and a tasteful medium to do it in. However, the implementation is half-assed. And - I don't doubt that they put a lot of thought into it, but because your only service complexity IS this dialog, you have to nail it. It has to be really good. As is, it's about at the level of a poorly done IVR for a corporation. And you're expecting people to use this for any kind of therapy? I'm just along for the ride, playing through the options. But there are clearly cliffs where, one moment it asks you to tell you about something personal, and the next it goes "ok see ya!" - i guess in a way it's good they managed to replicate the emotional distance you can feel from therapists in real life, too. Perhaps it'll improve over time. If they want this to be good, they'll have to.