4 ms·

How to ensure a mistake is repeated: fire the one guy who will never make the same mistake twice.

• danso 9y ago
  According to officials, this is his third strike: > State officials also revealed that the employee who was terminated on Friday “has performance issues,” and had confused drills with real-world events in at least two previous incidents. The report said colleagues had complained about such issues in the past.
  • nathantotten 9y ago
    I’m not totally convinced that absolves the system/UX. It seems more like an excuse/justification.
    • danso 9y ago
      Yeah, we don't know the whole story. It's not impossible that this is a situation involving both systemic flaws and someone who is just intractably and unapologetically incompetent -- for instance, someone who has habitually browsed non-work-related websites and been warned against doing so, but the harm of the distraction was never actually a danger until this fake alert incident. For me, what partially redeems this employee's firing is that the head administrator was also terminated. If this "button-pusher" deserves to be punished for incompetence, then whoever thought it was OK to have such an incompetent person pushing the button also deserves to be punished.