I think we're on the same page. I was simply highlighting things I witnessed from my past experience. Bugs (in Mac OS) get really nasty sometimes and frustratin

I think we're on the same page. I was simply highlighting things I witnessed from my past experience. Bugs (in Mac OS) get really nasty sometimes and frustrating for the most part. It is brain consuming and the reward isn't always worth the energy spent. Management doesn't even reward bug fixing unlike the "new" stuff. Ask any dev from that specific team (or even iOS team) to fix bugs for a whole year and you'll see the reaction. Some actually do because of a "lower" global performance at work. You can easily get assigned on bugs over "new" stuff if you don't hustle 24/7 but that's a whole new topic :) But to add up to my previous comment - only a few people get to implement new stuff each year, they don't test their code and fall under very tight deadlines, so they produce buggy stuff. This generates tones of new bugs constantly tracked by QA (QA doesn't fix anything, they just report problems), bugs quickly pill-up in Radar and developers are already assigned onto something else. Most of the bugs reported by customers are duplicates... they're usually already tracked, either not assigned yet or simply lower priority than something else. So what it the problem? Well, everything I mentioned ;)