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I guess it would depend on how that confirmation screen worked. If the design asked for a confirmation from a second user, then a single user's confusion would
by bearcobra 9y ago
I guess it would depend on how that confirmation screen worked. If the design asked for a confirmation from a second user, then a single user's confusion wouldn't have resulted in the error.
- jeddawson 9y agoNot only that, but once they realized the message was sent in error they didn't have a simple way to correct course so there was a big delay between the realization and informing the terrified public. Your suggestion of having multiple user confirmations coupled with a simple way to "cancel and correct" the notice would have likely meant this never became news worthy.
- paulddraper 9y agoSure, but that's a lot different from "move these buttons around and have the user double click to be sure."
- jsjohnst 9y agoThe extra confirmation shouldn’t have been on the same user. The “two man rule” exists for emergency protocols for a reason.