It took me 7 months to finally get my issue resolved which got me access again to my account. I tried public shaming on HN, Twitter, their support boards etc -

It took me 7 months to finally get my issue resolved which got me access again to my account. I tried public shaming on HN, Twitter, their support boards etc - and with no luck. I get that they are expanding, and perhaps behind on support requests - but anything hitting more than two months is already embarrassing - what would it take for them to hire appropriately for the level of demand they are getting -- these are obviously not one off cases.