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> We stress the needs of the user over everything Imagined needs of an imagined user perhaps. And more and more that imagined user is a drooling idiot best lef

• onion2k 9y ago
  There's no need to imagine what users need. There are plenty of great products to capture data about what they do in your app, and you can always talk to them as well. As for them being "drooling idiots", I find that if a user is getting something seriously wrong it's almost always because a developer or a designer built something that's failing at being easy to use rather than the user being at fault.