Sad how that's what it takes. I had a similar experience getting Aetna to pay for my wife's home birth... they gave a gap exception and promised to pay for it m

Sad how that's what it takes. I had a similar experience getting Aetna to pay for my wife's home birth... they gave a gap exception and promised to pay for it months in advance. Afterwards, when I actually tried getting them to, they ignored me for weeks and stonewalled me on the phone. Eventually someone suggested to write an angry tweet about them... it seemed stupid but I was out of ideas. I did it and they immediately reached out and paid for it in full. I often wonder how many people never think to complain in public and get screwed.