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Features bring in revenue, bugs represent risk to lose that revenue. If you're over-leveraged (as in debt) then you eventually hit an inflection point. However
by tkahnoski 9y ago
Features bring in revenue, bugs represent risk to lose that revenue.
If you're over-leveraged (as in debt) then you eventually hit an inflection point. However what I haven't seen is a good study of what that inflection point looks like in our industry.
I can imagine some measures around lost sales due to feature parity vs attrition due to problems in quality.
Both of these are unfortunately trailing indicators that you have a problem.
- user5994461 9y agoThere can be lost sales due to quality. Clients usually have a demo or a trial before they buy.
- tkahnoski 9y agoVery true. The risk applies at almost every stage.