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I'm torn. If it's a Good Thing that a company offers this to it's users, but another company causes Southwest to pull the concept because they make it easier t
by ekanes 9y ago
I'm torn. If it's a Good Thing that a company offers this to it's users, but another company causes Southwest to pull the concept because they make it easier to take advantage of, do we all lose together? So, yes, for a time some people gain at Southwest's expense, but long-term I'd kind of rather Southwest kept it. A tech-assisted tragedy of the commons doesn't really help anyone, long-term.
- rahimnathwani 9y agoThe policy seems to me a form of price discrimination (i.e. separating a single market into two or more separate markets, based on the price elasticity of demand of the customers). People for whom $10 or $20 isn't a big deal, will not bother to check if their flight has gone down in price, so South West gets to charge them the higher price. Others who bother to check a few times get to pay a lower price. It seems similar to coupons/offers in the Safeway app. If you can be bothered to look and add the coupon to your account, you get a discount, but if you're rich you don't bother, and pay the higher price.