The blackmail issue is really just noise though. It's totally unlike traditional blackmail where someone can threaten to ruin your life by revealing crime or a

The blackmail issue is really just noise though. It's totally unlike traditional blackmail where someone can threaten to ruin your life by revealing crime or adultery or something. Every business has a handful of bad reviews, and it's no big deal. The only businesses that can be upset by this are (1) those who are taking it too personally and (2) those which are getting no good reviews as counterbalance.