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As the "owner" of our company's profile on Glassdoor, I had no access to any information about the reviewer, nothing." I'm sorry for what happened to your star
by mancerayder 9y ago
As the "owner" of our company's profile on Glassdoor, I had no access to any information about the reviewer, nothing."
I'm sorry for what happened to your startup here, and the doubtless frustration.
But I'm deeply happy owners can't find out who the reviewers are! Can you imagine the fallout? It'd have such a chilling effect to render the site completely useless.
Regardless of the negativity, I find tremendous value in reading reviews and looking for themes. Most don't care about outliers.
- carterehsmith 9y agoPerhaps, Glassdoor could add company address to the title? So then, the reviewer that had bad experience with "XXX, Singapore", would not post it against "XXX, Austin, Texas".
- djsumdog 9y agoAnd in this case, the company owner replied "I think you have the wrong company. You never worked for us. There is this company in Singapore with the same name." Even if the original reviewer didn't take it down, that's a valid response. People will see that and be like, "huh .. let me look that up .. yea that seems legit." I mean for something as delicate as this, I feel like there is a limit to what Glassdoor can do and maintain integrity.
- hoorayimhelping 9y ago> People will see that and be like, "huh .. let me look that up .." It's been my experience that few people will see that and even fewer will look it up.
- TheSmiddy 9y agoAnd the people who don't even do the most rudimentary of fact checking aren't the people you want to hire so win win.