Problems are the opposite side of the coin from benefits. People often confuse benefits. They think they equate to features. A benefit is an increase of somet

Problems are the opposite side of the coin from benefits. People often confuse benefits. They think they equate to features. A benefit is an increase of something good, or a reduction of something bad. A problem is the existence of not enough good or too much bad. i.e., if my problem is a damp basement, someone who treats damp basements offers a benefit that gets my attention