I use both Venmo and Zelle (through BOA). Zelle gets used by me for "real" transfers that are recurring or large one-offs. The large one-offs I still confirm

I use both Venmo and Zelle (through BOA). Zelle gets used by me for "real" transfers that are recurring or large one-offs. The large one-offs I still confirm in advance, because people can have multiple bank accounts and not know where their email/phone is linked. (I think it's the last one setup). For anything small or group-related, I use Venmo. Largely because everyone (that I've ever exchanged $ with) in my social group uses it, and it's quick and easy. Examples include: food splitting, having one person buy event tickets and paying them back, airbnb/party costs, and fantasy football due collection. So I agree, Venmo is going to be tough to overcome, I don't see anyone in my group switching to Zelle anytime soon. Zelle would have to do a lot of marketing to even get people to understand that they can do it. I was skeptical the first time I sent money with Zelle and the only reason I tried it was because BoA replaced their transfers with it.