> This is just bad engineering, if you can't recreate bugs without having to constantly resort to live data, get someone in who can. It's not particularly hard,

> This is just bad engineering, if you can't recreate bugs without having to constantly resort to live data, get someone in who can. It's not particularly hard, it's a learn-able skill of our profession. In any large enterprise, you're probably working with data spanning multiple in-house databases, vendor applications, message buses, responsible teams... I can develop a greenfield system that makes identifying bugs trivial without accessing production data. Unfortunately, the real world is rarely that simple—especially for any enterprise that has grown organically over time (i.e., all of them). My employer recently retired some systems that were older than me (I'm in my mid 30's), and the organization is simply too large to be understood by any one individual.