4 ms·
The whole society is getting short-changed by the idiots trying to make a sacrificial goat out of her/him. Anybody who doesn't understand why s/he doesn't talk,
by zero_k 9y ago
The whole society is getting short-changed by the idiots trying to make a sacrificial goat out of her/him. Anybody who doesn't understand why s/he doesn't talk, should read Sydney Dekker's books (in particular, "Just Culture -- Restoring Trust and Accountability in your Organisation"). We need the NTSB to do the investigation, they are non-blaming and serious professionals concerned about the FUTURE not the PAST -- i.e. making sure it doesn't happen again.
I seriously want to give a hug to the person who mis-clicked. If you have seen that UX design, you know as well as anyone else, that indeed, most would have mis-clicked over time.
The people investigating this are making a huge mistake.
- ashleyn 9y agoIf they want a sacrificial goat, take a look at the people who both commissioned and developed that terrible user interface. I saw it on Twitter. It wasn't much better than that Far Side cartoon that put "Wings Fall Off" next to the backrest button on an airplane seat.
- gargravarr 9y agoYes, but what's easier to lay the blame on - the expensive system that the government commissioned and will have to publicly say isn't good enough (and thus need to commit to spending money on improving it), or the cheap contract employee who can be summarily fired. I don't blame the guy for not talking any more - he's (rightly) scared of being crucified for misclicking.
- Anticapitalist 9y agoHe's an exempt member of a union, not a contractor.
- PacketPaul 9y agoThis is exactly why the NTSB was created. They need people to tell the truth to understand why accidents occur. Pilot here. When the FAA calls you lawyer up. When NTSB call you talk like normal people.