Sounds like their monetisation strategy. But there are issues with network intermediaries' structural moneymaking strategies. The French startup blablacar.com i

Sounds like their monetisation strategy. But there are issues with network intermediaries' structural moneymaking strategies. The French startup blablacar.com is the biggest existing player in the market for real ridesharing, at least in Western Europe. And It does take some customer service to run these things. I've used it a fair amount. The biggest issue is that to protect their revenue cut, they track and censor messages between members of their platform until the ride is booked so they don't pay cash. Also, they force bookings to a specific time, and so you have to describe your journey on the comments, and so that way some passengers' attitude treat it like a cheap uber, and not a ride share.