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Does anyone else find this whole thing more than a bit hypocritical? Lyft is always telling you they are the better/ethical/woke ridesharing option - now their

Does anyone else find this whole thing more than a bit hypocritical? Lyft is always telling you they are the better/ethical/woke ridesharing option - now their employees are reporting a culture of abusing customer privacy. I wish they had taken a look at their own practices before running million dollar ad campaigns full of celebrities celebrating their ‘wokeness’.

azernik 9y ago
Uber had the kicker that invasion of privacy was a top-down policy explicitly used by management. Lyft still done fucked up, but not to the level that Uber did.
- andrestan 9y ago
  Which news story about Uber makes invasion of privacy seem like a top-down policy?
  - azernik 9y ago
    Tracking a journalist: https://www.theverge.com/2014/11/19/7245447/uber-allegedly-tracked-journalist-with-internal-tool-called-god-view https://www.theverge.com/2014/11/19/7245447/uber-allegedly-t... About the company specifically designing and building an internal tool to make this process easier: https://www.theverge.com/2014/11/19/7245447/uber-allegedly-tracked-journalist-with-internal-tool-called-god-view https://www.theverge.com/2014/11/19/7245447/uber-allegedly-t... That whole "greyball" story, which involved personal tracking of law enforcement officers: https://www.nytimes.com/2017/03/03/technology/uber-greyball-program-evade-authorities.html https://www.nytimes.com/2017/03/03/technology/uber-greyball-...
    - mattmanser 9y ago
      And don't forget they got hold of the medical records of a woman who'd reported she'd been raped by an Uber driver: https://www.recode.net/2017/6/7/15754316/uber-executive-india-assault-rape-medical-records https://www.recode.net/2017/6/7/15754316/uber-executive-indi...
danso 9y ago
Much of the criticism against Uber concern top-level decisions, such as the creation and use of "Greyball", or actions and decisions from Kalanick himself and other top executives. Lyft maybe deserves blame for not building better and more automated audit systems and policies after knowing that these lookups could be abused.

azernik 9y ago

Uber had the kicker that invasion of privacy was a top-down policy explicitly used by management. Lyft still done fucked up, but not to the level that Uber did.

andrestan 9y ago
Which news story about Uber makes invasion of privacy seem like a top-down policy?
- azernik 9y ago
  Tracking a journalist: https://www.theverge.com/2014/11/19/7245447/uber-allegedly-tracked-journalist-with-internal-tool-called-god-view https://www.theverge.com/2014/11/19/7245447/uber-allegedly-t... About the company specifically designing and building an internal tool to make this process easier: https://www.theverge.com/2014/11/19/7245447/uber-allegedly-tracked-journalist-with-internal-tool-called-god-view https://www.theverge.com/2014/11/19/7245447/uber-allegedly-t... That whole "greyball" story, which involved personal tracking of law enforcement officers: https://www.nytimes.com/2017/03/03/technology/uber-greyball-program-evade-authorities.html https://www.nytimes.com/2017/03/03/technology/uber-greyball-...
  - mattmanser 9y ago
    And don't forget they got hold of the medical records of a woman who'd reported she'd been raped by an Uber driver: https://www.recode.net/2017/6/7/15754316/uber-executive-india-assault-rape-medical-records https://www.recode.net/2017/6/7/15754316/uber-executive-indi...

danso 9y ago

Much of the criticism against Uber concern top-level decisions, such as the creation and use of "Greyball", or actions and decisions from Kalanick himself and other top executives. Lyft maybe deserves blame for not building better and more automated audit systems and policies after knowing that these lookups could be abused.