>I think you're looking at this backwards. "If only Steam would prevent returns, I would keep 10% more sales!" No, if Steam prevented returns, you would never h

>I think you're looking at this backwards. "If only Steam would prevent returns, I would keep 10% more sales!" No, if Steam prevented returns, you would never have had those sales in the first place. I never said that. Honestly I'm not sure what I think about it, but I'm certain that it helps valve more than it does developers. Those people will end up spending the money on some game so valve wins either way. Also this policy makes it harder for devs to sell steam keys so they don't lose 30% to steam, because steam keys are not refundable. 14 days is really not very short. Also returning an ebook only has a 7 day return window.