They seem to now. At least for AU: > Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen

They seem to now. At least for AU: > Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours [1] [1] http://www.pcgamer.com/australian-court-reaffirms-that-valve-misled-gamers-23-million-fine-upheld/ http://www.pcgamer.com/australian-court-reaffirms-that-valve...