> email, chat or mixed of both in a one convenient place. No, exactly. But you are always at risk of being just another channel. So you need to beat the rest.

> email, chat or mixed of both in a one convenient place. No, exactly. But you are always at risk of being just another channel. So you need to beat the rest. Or be above them. Or at least consolidate a few. Front does a better job of marketing themselves as such (not the outlook argument, their inbox argument). If you could pull in "channels" or have an open API for adding custom channels where users can participate in helping build your catalog, I think that would help. The beauty of discord is with webhooks. Slack has "integrations" but they needed 1st party support. And I'd use Zapier to bridge the gaps. But most API sets have webhook support. And Discord allows for postings via webhooks. So I have a simple REST webhook processor page that takes incoming webhooks and posts to discord and everything else. Not that webhooks are your answer, but just an example of a common chat app setup with a drastically better/easier feature set than their major competition. > Firs time I hear that one. :) It's the combination of white and the curves. Reminds me of boxer briefs every time. An easy fix would be to sharpen the rounded corners, but it's none of my business. Either way, I have nothing but respect for you and your business. I wish you only the best ;)