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Yikes. At ~60/u/mo for enterprise email & collaboration I would drop the "Replace Microsoft Outlook" line... unless you want people to start looking at what els

Yikes. At ~60/u/mo for enterprise email & collaboration I would drop the "Replace Microsoft Outlook" line... unless you want people to start looking at what else they get beyond Outlook/Skype for Business from Microsoft for $20-$35/u/mo (E3 or E5 O365 license).

x0x0 9y ago
We pay for office365 basically because Excel has no serious alternatives. Founders use Powerpoint. And that's about it. Also, Microsoft have gotten stupid and lazy with Office. Each app eats 2 gig disk, all from non-shared Resources/Fonts/crap. Users who just clicked default install ended up with 9g of disk space gone. Why is this a big deal? Apple's extortionate pricing on mbp disks and the inability to upgrade them for less than the price of an entire new computer. There's a hacky way to fix this. https://aaronweb.net/blog/2016/01/office-2016-mac-decrease-disk-use/ https://aaronweb.net/blog/2016/01/office-2016-mac-decrease-d...
- puranjay 9y ago
  For basic spreadsheets, I've pretty much switched over to Google Sheets. Haven't touched Word in nearly two years and couldn't be happier about it
  - rubidium 9y ago
    I'm glad it works for you. I wish it did for me. Most of enterprise needs a bit more that Google sheets.
    - Nition 9y ago
      LibreOffice Calc?
  - Fifer82 9y ago
    I hate Google Sheets. Pasting X lines cause it to complain a minute later that "You don't have permission, and changes might be lost". Ok fair enough... I will just import the whole file... "the file is too big please delete some columns or rows". We aren't talking gigabytes of data. I can't wait for these shitty cloud services to be replaced with something a bit more capable than pre 1988, whatever form that takes.
  - Jemmeh 9y ago
    I adore Google Sheets, but it isn't as powerful as Excel. It doesn't have all the same functionalities and can't handle really big sheets as well.
unabst 9y ago
They are expensive, and we'd be paying already had they been closer to 10 mo/user. But it seems they're going the customer service tool route, and this is a pain point businesses are willing to pay for. In this area I'd say their #1 rival is zendesk, which does a better job of justifying their pricing on their site (which had me return to Front for what they do better). But Front won't be replacing anyone's free web mail at any price point. I can't believe they don't have a free plan.
- plehoux 9y ago
  I'm the co-founder at Missive[1], an email client for teams. Our vision is to become the communication hub for any business, by both replacing email client and chat app. A lot of people compares us to Front, but we are more focused on the email/chat experience than customer support experience. Thus our pricing reflects this vision, where we charge ~$8-$12/seat/month. [1] https://missiveapp.com/ https://missiveapp.com/
  - unabst 9y ago
    If you had said you were replacing outlook, I'd be less surprised. You seem more email focused. Front's front page slogan is "The shared inbox for teams." I'm always puzzled when they attack modern email in their PR. They should just stick to "universal team inbox". When I see missive, I see "team email with chat." Well, we chat on Discord already, so that's not the pain point. Front's main appeal to me at least was their multi-channel inbox. Customer support these days is not just email but social media and even texting. It can all be done through email, and even that can all be done through gmail, which is what we're doing now, and what I suspect a lot of people are doing. But removing inefficiencies in this day to day process immediately cuts costs when you're paying people for this work. Hence zendesk and their no free plan position, except, they're not multi-channel, and I was never impressed by them being on the customer end of a zendesk using company. I'd always think "crutch" when I saw an email from a business that didn't bother to re-brand their zendesk (assuming it's possible, if not, I guess they did well for themselves and my impressions were unimportant). PS. Your logo reminds me of men's underwear. I thought twice about mentioning it, and I know others would too. Not that I'd hold it against you, but (I do logo design, is my excuse for mentioning it).

x0x0 9y ago

We pay for office365 basically because Excel has no serious alternatives. Founders use Powerpoint. And that's about it. Also, Microsoft have gotten stupid and lazy with Office. Each app eats 2 gig disk, all from non-shared Resources/Fonts/crap. Users who just clicked default install ended up with 9g of disk space gone. Why is this a big deal? Apple's extortionate pricing on mbp disks and the inability to upgrade them for less than the price of an entire new computer. There's a hacky way to fix this. https://aaronweb.net/blog/2016/01/office-2016-mac-decrease-disk-use/ https://aaronweb.net/blog/2016/01/office-2016-mac-decrease-d...

puranjay 9y ago
For basic spreadsheets, I've pretty much switched over to Google Sheets. Haven't touched Word in nearly two years and couldn't be happier about it
- rubidium 9y ago
  I'm glad it works for you. I wish it did for me. Most of enterprise needs a bit more that Google sheets.
  - Nition 9y ago
    LibreOffice Calc?
- Fifer82 9y ago
  I hate Google Sheets. Pasting X lines cause it to complain a minute later that "You don't have permission, and changes might be lost". Ok fair enough... I will just import the whole file... "the file is too big please delete some columns or rows". We aren't talking gigabytes of data. I can't wait for these shitty cloud services to be replaced with something a bit more capable than pre 1988, whatever form that takes.
- Jemmeh 9y ago
  I adore Google Sheets, but it isn't as powerful as Excel. It doesn't have all the same functionalities and can't handle really big sheets as well.

unabst 9y ago

They are expensive, and we'd be paying already had they been closer to 10 mo/user. But it seems they're going the customer service tool route, and this is a pain point businesses are willing to pay for. In this area I'd say their #1 rival is zendesk, which does a better job of justifying their pricing on their site (which had me return to Front for what they do better). But Front won't be replacing anyone's free web mail at any price point. I can't believe they don't have a free plan.

plehoux 9y ago
I'm the co-founder at Missive[1], an email client for teams. Our vision is to become the communication hub for any business, by both replacing email client and chat app. A lot of people compares us to Front, but we are more focused on the email/chat experience than customer support experience. Thus our pricing reflects this vision, where we charge ~$8-$12/seat/month. [1] https://missiveapp.com/ https://missiveapp.com/
- unabst 9y ago
  If you had said you were replacing outlook, I'd be less surprised. You seem more email focused. Front's front page slogan is "The shared inbox for teams." I'm always puzzled when they attack modern email in their PR. They should just stick to "universal team inbox". When I see missive, I see "team email with chat." Well, we chat on Discord already, so that's not the pain point. Front's main appeal to me at least was their multi-channel inbox. Customer support these days is not just email but social media and even texting. It can all be done through email, and even that can all be done through gmail, which is what we're doing now, and what I suspect a lot of people are doing. But removing inefficiencies in this day to day process immediately cuts costs when you're paying people for this work. Hence zendesk and their no free plan position, except, they're not multi-channel, and I was never impressed by them being on the customer end of a zendesk using company. I'd always think "crutch" when I saw an email from a business that didn't bother to re-brand their zendesk (assuming it's possible, if not, I guess they did well for themselves and my impressions were unimportant). PS. Your logo reminds me of men's underwear. I thought twice about mentioning it, and I know others would too. Not that I'd hold it against you, but (I do logo design, is my excuse for mentioning it).