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Facebook is a very good product - as a social CRM and messaging service, no one even comes close. Its reputation, however, is a total disaster. Last week when
by seem_2211 9y ago
Facebook is a very good product - as a social CRM and messaging service, no one even comes close.
Its reputation, however, is a total disaster.
Last week when someone posed the theory that Instagram strategically holds likes from users who they determine as needing to use the site more (apparently untrue), most people took at as fact. Hell I did.
And why wouldn't you. Every time you add a friend on Facebook it gives you a fake notification on Messenger. Everytime you go on your Instagram profile it nudges you to give away your cell number. They've broken the mobile site as much as possible (to drive app installs), and made it so you need messenger as a separate app. Zuckerberg can pretend it's all about "community" and "coming together" but only a fool would take a look at how Facebook works and conclude that's how things are currently set up. When I joined Facebook people were often sharing statuses and updates. But that's not happening anymore (and hasn't for quite some time). Growth hacking might make sense when you're a scrappy startup and desperate for engagement, but it's user-hostile when you hit Facebook's size.
Good riddance.
- jjrh 9y ago> Facebook is a very good product - as a social CRM and messaging service, no one even comes close. Not sure I would say Facebook is a 'very good product'. It's okay. The main thing Facebook has going for it is the userbase and in that respect the only company that has a chance is google who really botched things with g+.
- deleted 9y ago[deleted]
- jonathanyc 9y ago> Facebook is a very good product - as a social CRM and messaging service, no one even comes close. No, not really. Messenger is the worst messaging app I am obliged to use daily; perhaps tied with Slack. All of my friends with whom I’ve discussed this agree, but the sheer number of people we would like to chat with that use Messenger, plus Facebook’s refusal to support open standards, means Messenger’s quality is irrelevant.
- christiangenco 9y agoWhat messaging app(s) do you prefer to use?
- zucked 9y ago> When I joined Facebook people were often sharing statuses and updates. Yep. Facebook has lost this aspect and is now just a link aggregator.
- skinnymuch 9y agoYou said Facebook’s reputation is a disaster. Then talked about Instagram. I wonder how many people overall know Instagram is owned by Facebook. Anecdotally all my younger cousins and relatives didn’t know when I posed the question. My friends are hit or miss. Although I’m not sure if you brought up the Instagram example to illustrate social media in general having a reputation problem. Which it does. But people still use some sort of social media by and large (less so on sites like this of course).
- dawhizkid 9y agoForced read receipts on messenger are the worst