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> If you'd like to say more about what you think would accomplish that, we'd read it with interest. I could imagine something like the current 'upvoted submiss
by zeveb 9y ago
> If you'd like to say more about what you think would accomplish that, we'd read it with interest.
I could imagine something like the current 'upvoted submissions / comments' section on the profile page, e.g. 'moderated submissions / comments'. I assume that your moderation tools are already tracking this sort of thing for you, because y'all often comment, 'as we've already asked you,' reaching back months or years into the past. You must already have something like this, due to how y'all comment in response to posts (presumably you don't have photographic memories!).
Although I'm thinking of a private implementation, lobste.rs is also doing some interesting work with public moderation: all moderator actions are public & documented with an ostensible justification by the moderator. That is at least completely open: User X did Y on date Z; he did A on date B; in response to this Moderator 1 executed action 2 on date 3 (and that action could itself be reviewed by some higher authority).
> The reason we don't often include specific links in moderation replies is that it's significantly more work, and these things already consume a huge amount of time, energy, and spirit.
I understand that, but please consider the spirit of someone who is implicitly threatened with a ban by someone in a position of power. He has no idea why he's offended, how often he's offended, and he's scared for what will happen: he's invested time to build up a reputation, and the moderator stands ready to destroy all that. We need moderators online much as we need police in the real world — but interactions online with moderators are just as stressful as interactions with police offline. This is all completely orthogonal to whether or not the moderator's actions are fair or correct. There's a strong power imbalance, and I think it's fair for moderators to be cognizant of that.
There's a huge difference between 'as I asked you once three years ago and once two years ago, but you can't really be expected to remember' and 'as we've asked you twice this week,' even though both are multiple warnings. Pointing out the magnitude of the issue can go a long way to reducing the stress of the situation to its appropriate level.