Or maybe you've never experienced a convenience store with a significant line. If there are 2 or 3 people in line that doesn't dissuade me from shopping there,

Or maybe you've never experienced a convenience store with a significant line. If there are 2 or 3 people in line that doesn't dissuade me from shopping there, but if I see a long line of a dozen people winding through the store, I almost always go somewhere else. I've run into that at gas station convenience stores a lot -- I go in for a drink or snack while pumping gas and if there's a long line, then I just go back to my car and leave.