I appreciate your candor. There are a couple of doctors who joined the beta, presumably with ideas on how this tool can help them. Our thoughts are that when a

I appreciate your candor. There are a couple of doctors who joined the beta, presumably with ideas on how this tool can help them. Our thoughts are that when a patient walks in they can check themselves in, and their check in can easily be integrated into the clinics scheduling software via the API. Furthermore, new patients can automatically fill out the (insurance/patient info) form and submit it electronically on their phone. This would reduce paperwork burden on the office manager and result in higher efficiencies. The clinic can schedule appointments and personalize the users page with their next appointment data, history and doctors notes, again seamlessly via integration with their practice management software. We have not yet integrated push notifications, but it is in the pipeline and I am sure you can see the implications. We transmit everything over SSL and do not store this kind of data on our servers so I would presume it would be HIPAA compliant. The larger vision is that these types of applications become developed for a wide array of verticals, and perhaps even monetized by their developers. Based on feedback from a large minority of beta users we feel that the software needs some tweaking to make it easier to leverage beyond posting comments to your Presence. We are currently working on it and expect a new release very soon. We agree that the examples in the FAQ (such as "How can I use Presence?") may be too broad and we may need to provide much more detailed use-cases. Once again, thank you for your comments, there is no need for apologies, they were much appreciated.