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We recently rolled all clients to the full offering. A couple legacy clients don't have the 100% fraud coverage, thus keeping it in the terms. But if you sign u
by rbres 9y ago
We recently rolled all clients to the full offering. A couple legacy clients don't have the 100% fraud coverage, thus keeping it in the terms. But if you sign up with Bolt from this point forward, it bakes in the 100% fraud indemnification. Will probably even take that out of the terms soon.
- tyfon 9y agoSo what percent of the transaction number is flagged as fraud, and how many is actual fraud? Losing a customer that is not fraudulent due to aggressive filtering is almost as bad as having a fraudulent one.
- rbres 9y agoGood question. Addressed that here: https://news.ycombinator.com/item?id=16216455 https://news.ycombinator.com/item?id=16216455 Our top focus is order approval lift. Zero fraud is cool and all (and makes for a good posting title) but is really just an assurance that you should be comfortable as we start to approve way more orders.