4 ms·
The line to get in reminds me of how the line for self checkout is sometimes longer than the staffed lines.
by themark 9y ago
The line to get in reminds me of how the line for self checkout is sometimes longer than the staffed lines.
- IamNotAtWork 9y agoI always go for the staffed lines because they do the job faster than I can do it myself. Especially for things where someone needs to look at your id, like buying alcohol - a cashier is faster than self-checkout.
- themark 9y agoFunny thing- when self checkout first opened in California you could buy alcohol from them. Unfortunately, the unions pushed hard to get that banned.
- rplnt 9y agoNot to mention the self checkouts, at least from my experience, need to be staffed as well. One person can maintain maybe 3-4, so it's not unusual to see half the self-checkouts closed.
- jon889 9y agoSelf checkouts can just appear to be closed for no reason because of things like it's rejecting coins, or keeps getting coins stuck, or the weighing scale isn't correct. Faults with over complicated machines rather than a personel problem
- Falling3 9y agoSure, problems with individual machines happen. But in my experience, it's almost always banks of machines that are closed due to staff limitations.
- xya3453 9y agoIt's quite common for a single staff member to manage 10–12 self checkouts in Australia. This will improve given time for the general population to warm to the SCO process combined with improvements in the machines themselves.
- segmondy 9y agoIt's new, everyone wants to try it. If this becomes the norm, the line won't be an issue.
- douglaswlance 9y agoLine length doesn't correlate with line speed. You can wait in a short line longer than a long line.
- huhtenberg 9y agoSelf-checkout lines usually move much faster though.
- Falling3 9y agoThat seems to be a function of the number of items that people bring to those checkouts rather than anything else. All things being equal, it's always been my experience that the self-checkouts are slower, not faster.
- jonknee 9y agoSure, but there's one line for 4-8 self checkouts which makes the line move faster even if everyone is a technophobe.
- xxpor 9y agoUsually because they do the correct thing and have one line for 6 machines, while every other line is for one particular cash register.