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You can still order the previous CX line of servers (the "vServers") via the customer administration interface. There is no official EOL posted yet for the prev
by Hetzner_OL 9y ago
You can still order the previous CX line of servers (the "vServers") via the customer administration interface. There is no official EOL posted yet for the previous CX line. --Katie, Marketing
- jmngomes 9y agoThank you, that wasn't clear from my previous interactions. It would be great to have an EOL warning at least a few months before a service line is discontinued, just to provide enough time for customers to move critical/production workloads to another infrastructure provider.
- Hetzner_OL 9y agoWe won't cancel the existing servers/customers. You just won't be able to order the product anymore. --Katie, Marketing, Hetzner Online
- _jcwu 9y agoI seriously don't understand why the support reply got downvoted ...
- jmngomes 9y agoMe neither. I upvoted it.
- djvdorp 9y agoIs there a migration path for customers like us that currently own a CX10 vServer to, let's say, a new CX11 Cloudnode that is half the price?
- Hetzner_OL 9y agoCould you please write a support request about this question via Robot? Unfortunately, our technicians do not check social media. (It's too insecure for technical support and we must comply with German/EU data protection laws.) They'll be able to give you a quicker and more detailed answer. --Katie, Marketing, Hetzner Online