Not that it applies to your case particularly but ... > remaining calm is not always right. I know people who see 'being calm' in the face of anger or provoc

Not that it applies to your case particularly but ... > remaining calm is not always right. I know people who see 'being calm' in the face of anger or provocation as being apathetic -- somewhat lifeless and inhuman. Which enrages them. Anger is a normal human emotion -- don't overdo it and don't underdo it. This calibration might take most of your life.