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Folks, all stores have cameras surveying shoppers. I challenge you to find a store that does not.

cheeze 9y ago
Not just cameras. They have agents on the ground spying on you too! Or... they have a security team who monitors cameras and have loss prevention specialists roaming the store. Depends on how you want to spin the wording.
bkor 9y ago
Loads of stores in Netherlands don't have camera's. It's super easy to find _loads_ of stores without them.
- justonepost 9y ago
  Well, that's the netherlands. :)
mlevental 9y ago
surveiling
hackerbrother 9y ago
But all stores don't have the data-storing and machine-learning capabilities of Amazon. Very possibly, a customer in an Amazon Go store will have images and distinct features of their physical likeness stored by Amazon and linked to their Amazon account. This is much different in spirit than Costco's security cameras, for example.
Sylos 9y ago
I'm pretty sure this kind of use of surveillance cameras/data wouldn't be legal in the EU, so that's why you might see lots of people who are more enraged by this than they supposedly should be... You're allowed to put up surveillance cameras and record things, but if you actually want to check the recordings, then there's requirements. The exact requirements probably differ between countries, but I imagine you need at least a well-founded belief that you've been robbed in all of them. And even just for that use-case, you need to put up signs that make it evident that customers are being surveilled. For something like this Amazon Go store, you'd probably need people to sign a disclaimer to ensure that they've understood what they're getting themselves into. And you might have to allow an opt-out clause, so that people can choose to not be surveilled and then check out normally. That last part isn't yet in EU law, I don't think, but with the upcoming General Data Protection Regulation (25th May) it is, or at least it's going to be hard to argue that you don't have to allow opt-out. The relevant part of the regulation is section 4 in this: https://gdpr-info.eu/art-7-gdpr/ https://gdpr-info.eu/art-7-gdpr/

Not just cameras. They have agents on the ground spying on you too! Or... they have a security team who monitors cameras and have loss prevention specialists roaming the store. Depends on how you want to spin the wording.

bkor 9y ago

Loads of stores in Netherlands don't have camera's. It's super easy to find _loads_ of stores without them.

justonepost 9y ago
Well, that's the netherlands. :)

mlevental 9y ago

surveiling

hackerbrother 9y ago

But all stores don't have the data-storing and machine-learning capabilities of Amazon. Very possibly, a customer in an Amazon Go store will have images and distinct features of their physical likeness stored by Amazon and linked to their Amazon account. This is much different in spirit than Costco's security cameras, for example.

Sylos 9y ago

I'm pretty sure this kind of use of surveillance cameras/data wouldn't be legal in the EU, so that's why you might see lots of people who are more enraged by this than they supposedly should be... You're allowed to put up surveillance cameras and record things, but if you actually want to check the recordings, then there's requirements. The exact requirements probably differ between countries, but I imagine you need at least a well-founded belief that you've been robbed in all of them. And even just for that use-case, you need to put up signs that make it evident that customers are being surveilled. For something like this Amazon Go store, you'd probably need people to sign a disclaimer to ensure that they've understood what they're getting themselves into. And you might have to allow an opt-out clause, so that people can choose to not be surveilled and then check out normally. That last part isn't yet in EU law, I don't think, but with the upcoming General Data Protection Regulation (25th May) it is, or at least it's going to be hard to argue that you don't have to allow opt-out. The relevant part of the regulation is section 4 in this: https://gdpr-info.eu/art-7-gdpr/ https://gdpr-info.eu/art-7-gdpr/