I'm going to go out on a limb here and suggest that this response might suggest that you need to work on getting inside the mind of the person you are interacti

I'm going to go out on a limb here and suggest that this response might suggest that you need to work on getting inside the mind of the person you are interacting with. I don't know how to teach that, other than to say really imagine as much as you can that you ARE that person, and see what their perspective is like. It will soften how you talk to them and make it easier to interact constructively or at least not abrasively.