Whether they "re-face" a shelf with another item or leave it empty, you're not going to get the item on your list. This policy is a wash in that regard. Altern

Whether they "re-face" a shelf with another item or leave it empty, you're not going to get the item on your list. This policy is a wash in that regard. Alternatively, if staff can glance at a shelf and know what to reorder more easily and customers know exactly where to find something every time, that seems like a win for you and them.