I pay for Prime yearly, so this does not affect me. However, in the last couple years, the quality of service has decreased dramatically. When Prime first rolle

I pay for Prime yearly, so this does not affect me. However, in the last couple years, the quality of service has decreased dramatically. When Prime first rolled out, it used to be that I'd receive my packages on day 2 like clockwork. These days, I'm lucky if I receive packages in 4 or 5 days. Additionally, with inventory co-mingling, Amazon has become a dumping ground for counterfeit and damaged products. I've wasted so much time this past year sending stuff back (sometimes repeatedly) because I've received something that was damaged (usually not during shipping) or clearly fraudulent. The upside of course, is that Amazon's customer service remains top notch and any issues that I have are ultimately resolved to my "satisfaction." It'd be nice if I didn't have to spend so much time in chats with Amazon customer service.