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Companies that play nice can't compete with companies that abuse our human biases and flaws. There is a niche for customers that care, and actually get annoyed
by kartan 9y ago
Companies that play nice can't compete with companies that abuse our human biases and flaws. There is a niche for customers that care, and actually get annoyed by this practices, but it's not representative of the global population.
Only a combination of laws that forbid the worst practices and better education for citizens can solve the problem. Because, as for today, improving our brains to remove our cognitive failures it's not an option. Animals evolved tricks, hacks and heuristics to deal with world rules that are completely subverted in the on-line world.
> If you look at a Product Manager’s performance reviews, you’ll see they’re often inextricably tied to metrics. Make this number go up. Now make it go up more. Make that other one go down. Ok, here’s your bonus.
This goes way deeper than UX design. A good read on the topic may be https://www.commondreams.org/views/2016/11/04/forget-more-regulation-make-corporations-serve-public-interest https://www.commondreams.org/views/2016/11/04/forget-more-re... . We need to rethink corporations, that will allow all citizens to have a moral behaviour at their jobs. Instead to have to wait to become "... immensely valued within the tech world. ... well compensated." to be able to afford it.
- angarg12 9y agoThis can be seen very clearly in videogame monetization. We love to hate microtransactions, timers and loot boxes, but the fact is that those techniques won the war long ago. Some games have tried to be the 'White Knights' of monetization, but those who have succeed are far and wide. The only reason why there has been significant backslash recently is because producers noticed that they could get away with it and kept pushing the boundaries until it became so outrageous that it elicited a response. Personally I stay cynical; it remains to be seen if there will be a change in trends in the industry in response to player's backslash.
- strken 9y ago> Animals evolved tricks, hacks and heuristics to deal with world rules that are completely subverted in the on-line world. > We need to rethink corporations, that will allow all citizens to have a moral behaviour at their jobs Either people who like antipatterns die off, or they don't. Do we have information that suggests any of this will be different?