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I work for a hospital and I agree with you that the billing practices are shitty, but I couldn't tell you what a procedure will cost you even if ordered to. At

I work for a hospital and I agree with you that the billing practices are shitty, but I couldn't tell you what a procedure will cost you even if ordered to. At best I could give you an average for a procedure but if you're in for a few days you may see dozens of doctors and have hundreds of procedures including an operating room procedure or two and a whole lot of blood tests, imaging, poking and prodding (e.g. assessing your risk of pressure ulcers). Each of these has a base cost and then each insurance company has a different amount they're willing to cover of that base cost and an discount rate that varies by company. Many of these factors will also depend on your personal history of diagnosis and treatment. It's a big mess and I don't see billing practices improving significantly until the reimbursement system changes. Single payer could really simplify things for the end user.

sbov 9y ago
It's not only that. Our local hospitals can't give us prices for procedures that other places can. We tried price shopping an hsg test because we had to out of pocket it. Hospitals took hours on the phone and multiple call backs. Other places could give us a quote in minutes. We chose a hospital based on price. The morning of the procedure they told us it doesn't include everything. But they said we were wrong and our insurance covered it, so we didn't worry. But it got denied, and then we had to pay their shitty insurance inflated price.
- telchar 9y ago
  It's frustrating. Neither the hospital nor the insurer typically has sufficient information to give you an answer. It's even worse when your information like age or diagnosis history factors into it.
  - maxxxxx 9y ago
    Somehow they can figure it out after the procedure. They could easily give you the cost for each billing code upfront but they choose to hide the information from the patient;
    - telchar 9y ago
      Last time I had a procedure done it took 9 months before a bill showed up. It's a many to many communication problem so they only bother to figure it out when they need to, and then it can take a while for the hospital and insurer to hash things out. I'm not saying 9 mos is typical, but I wouldn't wait anywhere near that long to get an answer on how long something will cost me. They just don't have the incentives to form all the necessary lines of communication among themselves prospectively.
- Symbiote 9y ago
  An HSG test at a private hospital in the UK is about £400, if you'd like to compare. That's according to forum posts, the provider's websites are mostly referring to a newer procedure now, with a similar cost. (Just search HSG test UK private.) I think private healthcare in the UK would have very clear pricing. They have to compete with "free" (in this case, "free but not urgent, so your appointment is in six weeks") and deceiving patients is not going to attract further custom.
maxxxxx 9y ago
That's the thing. They don't even give averages. In my view they should have to publish all costs for procedures they have done. The current system is totally opaque and as patient you are often forced to do something hoping it won't ruin you but you have no way get something concrete upfront.
u801e 9y ago
> I couldn't tell you what a procedure will cost you even if ordered to. Is that the case even if I give you the exact CPT code (or possible set of codes) for a given imaging or lab procedure? That is, could you not provide the out-of-pocket and insurance covered rate if I provide my health insurance information? For what it's worth, the last time I tried this, I still had to wait for several days to get an estimate of cost. But I don't really see why it should be the case provided that the information I mentioned above is available.
- telchar 9y ago
  In that case I may be able to look it up. Granted this isn't the area I work in but in theory I have access to the necessary data. The people who do work in this area should be able to tell you, at least for some outpatient procedures. But more to the point if you have an inpatient stay or show up in the ER it's pretty uncertain what procedures you'll actually wind up having, which is where the price opacity really comes in.

sbov 9y ago

It's not only that. Our local hospitals can't give us prices for procedures that other places can. We tried price shopping an hsg test because we had to out of pocket it. Hospitals took hours on the phone and multiple call backs. Other places could give us a quote in minutes. We chose a hospital based on price. The morning of the procedure they told us it doesn't include everything. But they said we were wrong and our insurance covered it, so we didn't worry. But it got denied, and then we had to pay their shitty insurance inflated price.

telchar 9y ago
It's frustrating. Neither the hospital nor the insurer typically has sufficient information to give you an answer. It's even worse when your information like age or diagnosis history factors into it.
- maxxxxx 9y ago
  Somehow they can figure it out after the procedure. They could easily give you the cost for each billing code upfront but they choose to hide the information from the patient;
  - telchar 9y ago
    Last time I had a procedure done it took 9 months before a bill showed up. It's a many to many communication problem so they only bother to figure it out when they need to, and then it can take a while for the hospital and insurer to hash things out. I'm not saying 9 mos is typical, but I wouldn't wait anywhere near that long to get an answer on how long something will cost me. They just don't have the incentives to form all the necessary lines of communication among themselves prospectively.
Symbiote 9y ago
An HSG test at a private hospital in the UK is about £400, if you'd like to compare. That's according to forum posts, the provider's websites are mostly referring to a newer procedure now, with a similar cost. (Just search HSG test UK private.) I think private healthcare in the UK would have very clear pricing. They have to compete with "free" (in this case, "free but not urgent, so your appointment is in six weeks") and deceiving patients is not going to attract further custom.

maxxxxx 9y ago

That's the thing. They don't even give averages. In my view they should have to publish all costs for procedures they have done. The current system is totally opaque and as patient you are often forced to do something hoping it won't ruin you but you have no way get something concrete upfront.

u801e 9y ago

> I couldn't tell you what a procedure will cost you even if ordered to. Is that the case even if I give you the exact CPT code (or possible set of codes) for a given imaging or lab procedure? That is, could you not provide the out-of-pocket and insurance covered rate if I provide my health insurance information? For what it's worth, the last time I tried this, I still had to wait for several days to get an estimate of cost. But I don't really see why it should be the case provided that the information I mentioned above is available.

telchar 9y ago
In that case I may be able to look it up. Granted this isn't the area I work in but in theory I have access to the necessary data. The people who do work in this area should be able to tell you, at least for some outpatient procedures. But more to the point if you have an inpatient stay or show up in the ER it's pretty uncertain what procedures you'll actually wind up having, which is where the price opacity really comes in.