What I like most about a meeting is when it's with a customer of mine and they have an opportunity to explain verbally what's important to them and why. Often

What I like most about a meeting is when it's with a customer of mine and they have an opportunity to explain verbally what's important to them and why. Often I will have a number of requests, a few of which may be critically important for reasons I would never think to ask or make an item on an agenda.