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Their privacy policy is here: https://www.airhelp.com/en/privacy/ https://www.airhelp.com/en/privacy/ I don't see anything specifically about what information
by 8_hours_ago 9y ago
Their privacy policy is here: https://www.airhelp.com/en/privacy/ https://www.airhelp.com/en/privacy/
I don't see anything specifically about what information they collect from scanned emails.
- dawnerd 9y agoMy biggest question is: why isn't it linked on the homepage? (along with virtually any other company information).
- 8_hours_ago 9y agoIt is linked from their homepage: https://www.airhelp.com/en/ https://www.airhelp.com/en/ The linked page (https://www.airhelp.com/en/ahlp/travels/ https://www.airhelp.com/en/ahlp/travels/) is a terrible landing page and doesn't have much information or a link to the homepage. The homepage is much more informative about what they offer, which is more than just a map of your past flights.
- dawnerd 9y agoOh, I just assume their linked page was their homepage. That's pretty bad on their part.
- thomed 9y agoI wonder why a HK incorporated company based their Privacy Policy on EU GDPR principals? Gives non-EU users the same rights as EU users (right to be forgotten, correction, etc). Enforcement would have to come from an EU user though; and with the EUR20m fine I imagine a single breach puts AirHelp under. Aggregated data could be traded under this agreement (they can use legitimate interest as their legal basis for processing under GDPR so long as there is some form of anonymising aggregation). For example stats shared with airports about the types of people visiting them at different times of year, etc and what other products they buy. E.g. Hey JFK, 10% of your fliers shopped at X in the 30 days before they visited, but 12% did after, proving that X's ad campaign must have worked. From that perspective it's a pretty massive panel.