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While we are on the subject of tipping does anyone find it slightly annoying that every point of sale system now is configured to ask for an additional tip? Clo
by jtchang 9y ago
While we are on the subject of tipping does anyone find it slightly annoying that every point of sale system now is configured to ask for an additional tip? Clover, Revel, Square, etc.
Some have different levels of UX where you are basically prompted to give 15%, 20%, 25%. I wonder where the tip actually goes in this case?
- niftich 9y ago"Tip creep" or "guilt tipping" is simply milking [1][2][3] the social conventions around tipping while you're standing in front of the would-be beneficiary, card in hand. Most of the tip goes to the seller, of course. But most payment processors deduct their fees from the total amount after taxes and tips, like Square does [4], so if the final transaction amounts are higher, as they are in this case, they make more money too. [1] https://qz.com/730315/squares-design-guilts-us-into-tipping-basically-everyone/ https://qz.com/730315/squares-design-guilts-us-into-tipping-... [2] https://www.nytimes.com/2015/02/01/business/dollar3-tip-on-a-dollar4-cup-of-coffee-gratuities-grow-automatically.html?_r=0 https://www.nytimes.com/2015/02/01/business/dollar3-tip-on-a... [3] https://www.fastcodesign.com/3022182/how-square-registers-ui-guilts-you-into-leaving-tips https://www.fastcodesign.com/3022182/how-square-registers-ui... [4] https://squareup.com/help/us/en/article/5068-what-are-square-s-fees https://squareup.com/help/us/en/article/5068-what-are-square...