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For enterprises, the license cost of a product is a small part of the equation. Maintenance and support (billed annually) is really what they're interested in.
by lnguyen 19y ago
For enterprises, the license cost of a product is a small part of the equation. Maintenance and support (billed annually) is really what they're interested in.
And don't forget that the more that someone's paid for something, the more willing they are to scream bloody murder until whatever issue (they think) they're having is fixed.
- pchristensen 19y agoAlso, training users is expensive. Integrating with existing systems is expensive. The price of failure (in opportunity cost) is high enough that most big companies would rather pay 10x for something that WILL work than for something that might work.