Out of curiosity, where did you live and what sector did you work in? From my own experience, I agree that the businesses that were excited about computer techn

Out of curiosity, where did you live and what sector did you work in? From my own experience, I agree that the businesses that were excited about computer technology were businesses with high amounts of inventory and paperwork where automation could greatly simplified their business processes, and that many of these businesses were located in urban centers that were at the forefront of infrastructure. These large businesses can make large profit by cutting margins by a few points, so it made sense for them. It was from small to medium sized businesses where I saw the most resistance, both from a cost and a cultural point of view. I demonstrated broadband internet to individuals at the time and still couldn't convince them of its merits, so I don't think everyone then understood the implications of fast, always on internet. Even just 5 years ago, I worked for a tech company in the self-storage industry, and many large operators were still running their entire businesses in physical ledgers with no equivalent computerized records. There is still a strong resistance among many older businesses to convert to computerized records, despite the clear cost savings that can be demonstrated at this point. Reasons include not wanting to learn a new system and being afraid that the business couldn't run if the internet goes out. As I said, this was in 2012.