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Coinbase did that to me and at least three people I know personally. You’re not a special edge case —- they just suck.
by goodside 9y ago
Coinbase did that to me and at least three people I know personally. You’re not a special edge case —- they just suck.
- nextInt 9y agoI attended a talk by Coinbase. They get A LOT of fraudulent activity (both high end and amateur). They have like 7-8 employees who handle all the manual aspects of user verification. So they have to rely heavily on automated solutions. I have never used them so I don't know how often they flag false positives but based on that talk I would at least qualify the statement with "it's a hard problem!"
- goldenkey 9y agoTreating your users like shit is actually a pretty easy problem to solve. It's companies that don't 'care' to solve it that cause this kind of strife. Coinbase pulled the same shit with me.